F-01
Origination
Application flows, document capture, KYC, employer verification, and
bureau pulls — across web and mobile.
F-02
Underwriting & decisioning
Decision engine — rules-based, scorecard, or ML — with full audit
trail and regulator-defensible reasoning.
F-03
KYC / AML
Identity verification, AML screening (Refinitiv, ComplyAdvantage),
ongoing monitoring, and SAR workflows.
F-04
Loan servicing
Repayment schedules, statements, payment processing, modifications,
and customer service portal.
F-05
Collections
Early collections, recovery workflows, agent allocation, settlement
offers, and regulatory compliance.
F-06
Reporting
Portfolio reporting, regulatory reporting (HMDA, ECOA, equivalent in
other jurisdictions), and audit support.