The Best Of Salesforce CRMChoosing the best CRM is not enough. Our experts make sure that you get the best of Salesforce CRM easily and run your business better.Start A ProjectGet The Best Of Salesforce CRMStart A Project INTROEXAMPLESEASY TO USEBUY LICENSE Salesforce Consulting ServicesSalesforce consulting services are required to get the best out of Salesforce CRM. Our certified Salesforce consultants specialize in not only implementing & customizing the Salesforce CRM for your business but our expert salesforce consultants also make sure that you know how to use your Salesforce CRM and continue to use it in the optimum way to benefit your business. The scope of Salesforce consulting services is just not limited to sales, marketing or customer services of any business but it also helps in analyzing the various aspects of your business and then taking right decisions accordingly, salesforce consulting services also helps in managing your communication channels. Our Salesforce consulting services includes salesforce implementation, Salesfoce customization, Salesforce development, Salesforce integration, switching from classic to lightning, appexchange app development. Our certified salesforce consultants can also help you in choosing the best salesforce license for your business needs and getting the best out of it. Salesforce Consultation Salesforce Customization Salesforce Integration Salesforce Development Salesforce Implementation Product Development Telehealth solution Healthcare analytics Salesforce implementation for heart clinic Client - USA based Heart Care Hospital. Challenge - The Client wanted to offer its clients an extremely personalized email and SMS appointment reminders, tailored and timed. The client also wanted a two way API integration between their salesforce organization and their tools like live chat, PowerBI, and Survey Monkey. Solution -Implemented Service cloud so that clinic's executives can have 360 Degree access to patients' data and associated communication on all channels.Survey monkey integration with custom objects for effective and centralized survey operations and results.Centralized communication system with integration of Ringcentral and Twilio for a one-click communication system.Reports on inpatients, outpatients and average query resolution time.Increased the overall efficiency by 30%. Salesforce implementation, for consultancy firm. Client - Consultancy firm, specializes in providing compliance solutions to the housing industry. Challenge - Client was managing millions of data in an excel sheet and this data has to be migrated to salesforce while keeping the relationship of data intact. Service, sales & marketing each function was working independently; so the process was slow & error-prone. Too much manual intervention in every process. Solution -We implemented a Salesforce lightning solution; while keeping the original relationship of all the data.Automated the sales, service & marketing function with Salesforce CRM.Implemented community cloud for our client's customers & prospects.Established a smooth relationship of data, compliance rules & related queries.Integrated various third party software (Docusign, Hubspot etc).Increased revenue of the client by 20%. Digital Transformation with Salesforce Client - India’s Leading Industrial instrument manufacturer & supplier. Challenge - Client wanted to automate their various processes to improve overall efficiency. Client wanted to increase their sales while keeping an optimum control over their wide distribution network. Solution -Implemented the salesforce sales cloud solution to capture the complete process from sales inquiry to business conversion with 360 degree customer view.Implemented pardot, this enabled our client to run marketing campaigns with better lead scoring and ability to reach the right prospect at right time.Also implemented service cloud and community cloud this helped our client in improving their customer loyalty and customer delight with better response rate & effective communication.Our Solution enabled our client with 360-degree customer overview with 22% reduction in customer inquiry solving timeline and 15% more sales. NPSP set up for Non Profit Client - A Nonprofit organization, dedicated to people undergoing cancer treatment by improving their quality of life and self-esteem. Challenge - Our client was using multiple systems for different operations, they wanted a system that can enable them to better manage their volunteers & contacts, provide them better reporting and should create better fundraising campaigns. Solution -Implemented Salesforce with Non-Profit Success pack.Implemented Volunteer Management using Volunteer for Salesforce App.Implemented Donation Management, Household Model, and Fundraising Management.Complete customization of salesforce to achieve client requirement and help them in achieving 360 view of their Volunteers, Donors and patients.Provided assistance to the client in preparing their data in salesforce format, and worked with them in pushing the data in salesforce. Health Cloud Implementation Client -USA based small community hospital Challenge - Our client wanted a secured central database system where they can manage all the data and their relationships, this data includes information about - Patients, associated doctors & caregivers, health plans, patient history, past medication etc. Solution -Created a solution by using the salesforce health cloud that provides an effective way to store and manage patient details and all related patient data.Health cloud provides integration to Electronic health records (EHR) which we can map to health cloud objects and fields which hold patient data and their related information.Used a Salesforce standard object case to manage a patient's care plan effectively.Used health cloud objects to maintain details of doctors and hospitals to have flexible access to the details.Used health cloud lightning scheduler to provide easy appointment scheduling.Used a health cloud community for patients to let the patients access their care plans , their tasks and provide feedback or respond to surveys with ease. 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